Reply To: HELP! Refund request claims from UHC?

[Missouri Public Health Association]

Jennifer Bax is our provider relations advocate. However, with speaking to Jennifer she had to speak with another department to help. But Jennifer was great to work with. We had an answer within a few hours. Because it was a contracting issue on UHC end- that is why another department. She told us not to send a refund and that they were going to try to stop the recoup of payments. I have noticed it has been for everything we bill for. They have tried to do take backs dating back to July 2017 as well.