Thank you for letting me know. We reached out to MOHealthnet yesterday and they had us fill out a the Managed Care Provider Information Request form on Emomed. Here is the link:
https://mydss.mo.gov/media/pdf/managed-care-provider-information-request
This from allows you to tell MoHealthnet what issues you are having with any of the Managed Care Plans. I will let you know what we find out.
Thank you,
Michelle