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February 18, 2020 at 10:11 am
#23254
Keymaster
Cindy & Jill,
I just got off the phone with my Missouri Care Rep. These denials are an internal error and they will be doing a sweep to reprocess these. Watch your remittances to see when these have reprocessed. Also, she told me to hold off processing any new Missouri Care claims until the issue is fixed. She said she would let me know when the problem has been resolved so I can process new claims.