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February 14, 2020 at 2:51 pm
#23257

Keymaster
Yes I got the same thing yesterday! The RA said not a covered benefit. Talked with customer service at Well Care and they told me to send a certified mail with documents that stated the child did need the immunizations! They did not resubmit the claim though. I am wondering if this has anything to do with them merging with Anthem. Never had this happen before.