Ok ladies –
I called Keri Burk at 573-751-6498 (Keri.Burk@health.mo.gov) to clarify what the state says about using MOWINS screen shots as proof of visit, and this is what she said: paraphrasing Policy 1.01700 Confidentiality – we as providers CANNOT share any kind WIC record. This includes print outs from MOWINS or any other state owned software with information blacked out/redacted because WIC is confidential and owned by the state.
She also stated that WIC clients cannot be treated any different than your regular clients. If the auditor asked about a non-WIC client, how would you complete their request. We must be able to do the same thing for our WIC clients. We are discussing how to separate them here at Barry County. Our clerks feel like it would be easier to give them their own file (just like our other clients), but we are still unsure if we have to have them sign the billing authorization each time they come in. Keri stated that I needed to get clarification on that from Medicaid, so I have reached out to the Provider Education department; unfortunately, I had to leave a message, so who knows how long it will be before I get a response.
I will keep you updated on what I find out.